Last Updated: 04/27/2025
Welcome to Chuguhomes LLC.
We are committed to protecting and respecting your privacy.
This GDPR-compliant Privacy Policy explains how we collect, use, and protect your information when you visit www.chuguhomes.com and use our Services.
By using our Website, you consent to the practices described below.

1. Data Controller
Chuguhomes LLC is the data controller responsible for your personal data.
If you have any questions, please contact:
Chuguhomes LLC
Email: chuguhomes@gmail.com
Website: www.chuguhomes.com

2. Information We Collect
We collect the following categories of personal data:
• Identity Information: Name, address, phone number, email address
• Payment Information: Billing and payment details
• Booking Information: Stay details, preferences, special requests
• Technical Data: IP address, device type, browser type, cookies, browsing activity
• Communication Data: Messages, inquiries, or feedback submitted through the Website

3. Legal Basis for Processing Your Data
We process your personal data on the following lawful bases:
• Performance of a Contract: To process your bookings and deliver our services
• Consent: When you voluntarily provide information (e.g., newsletter signup)
• Legitimate Interests: To improve our services, respond to inquiries, or prevent fraud
• Legal Obligation: To comply with laws and regulations

4. How We Use Your Data
We use your information to:
• Manage bookings and payment transactions
• Communicate with you about your stay
• Provide customer service and respond to inquiries
• Send important service updates or information
• Analyze Website performance and improve services
• Comply with legal obligations

5. Sharing Your Data
We do not sell or rent your personal data.
We may share your information with:
• Payment processing providers
• Service providers supporting property management
• Legal authorities if required by law
• Business partners in the event of a corporate transaction (e.g., merger or sale)
All third parties are required to protect your personal data and only process it under our instructions.

6. International Transfers
As we are located in the United States, your information may be transferred outside the European Economic Area (EEA).
We ensure appropriate safeguards, including using Standard Contractual Clauses approved by the European Commission, to protect your information.

7. Data Retention
We retain your personal data only as long as necessary to:
• Fulfill the purposes outlined in this Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements
When no longer needed, we securely delete or anonymize your data.

8. Your Data Protection Rights
Under the GDPR, you have rights, including:
• Right to Access: Request copies of your personal data
• Right to Rectification: Request corrections to incomplete or inaccurate data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• Right to Restrict Processing: Request limitation of the processing of your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to data processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time, where consent was provided
You can exercise your rights by contacting us at chuguhomes@gmail.com.
We may require verification of your identity before processing your request.

9. Cookies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and provide targeted advertisements.
You may control cookie settings through your browser preferences.
For more information, please view our Cookie Policy.

10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will post any updates on this page and update the "Last Updated" date.
Your continued use of the Website after such updates constitutes acceptance of the updated Policy.

11. Complaints
If you are located in the EEA and believe we have not adequately addressed your data concerns, you have the right to lodge a complaint with your local Data Protection Authority (DPA).